Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how STG Group, LLC d/b/a AERES ("AERES Real Estate," "we," "our," or "us"), a licensed real estate brokerage, collects, uses, discloses, and protects personal information through our services, including our website, communications, and real estate transactions. We are committed to safeguarding the privacy of our clients, prospective clients, and website visitors.

By accessing or using our services, you consent to the collection and use of information in accordance with this policy.

1. Who We Are

AERES Real Estate operates under STG Group, LLC as a fully licensed real estate brokerage. We are subject to applicable state and federal laws governing real estate services, including compliance with licensing, fair housing, and consumer protection regulations.

2. Information We Collect

We collect information necessary to conduct real estate transactions, respond to inquiries, and deliver professional services. This includes:

a. Personal Information

  • Full name

  • Contact information (email address, phone number, mailing address)

  • Property interests and financial preferences

  • Employment and income details (where required for buyer qualification or tenant screening)

  • Government-issued ID or license numbers (for identity verification, where applicable)

  • Information provided through listing agreements, buyer representation agreements, leases, and contracts

b. Website and Technical Data

  • IP address and location data

  • Browser and device information

  • Usage data (pages visited, actions taken)

  • Referral sources and session activity

  • Cookies and tracking technologies

Note: Some of this information may be collected by third-party analytics tools or customer relationship management (CRM) systems.

3. How We Use Your Information

We use collected information to:

  • Facilitate real estate transactions (sales, purchases, leases)

  • Provide professional brokerage and advisory services

  • Respond to inquiries and schedule showings or consultations

  • Verify client identity and eligibility as required by law

  • Market listings or services (with appropriate consent)

  • Comply with legal, licensing, and recordkeeping obligations

  • Improve our website, communications, and service delivery

4. Sharing and Disclosure

We may share your information under the following circumstances:

  • With Other Real Estate Professionals: Such as cooperating brokers, agents, online service platforms, title companies, appraisers, inspectors, and attorneys involved in the transaction.

  • With Service Providers: Including CRM platforms, email service providers, website hosting, and analytics tools.

  • With Government or Regulatory Authorities: As required to comply with local, state, or federal law (e.g., under anti-money laundering or fair housing laws).

  • With Your Consent: For specific purposes such as referrals or joint marketing.

We do not sell your personal information to third parties.

5. Legal and Regulatory Compliance

As a licensed real estate brokerage, AERES Real Estate is required to retain certain client and transaction records in accordance with real estate licensing laws, IRS regulations, and recordkeeping rules for periods that may range from 3 to 7 years, depending on your state.

6. Data Security

We take commercially reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These include administrative, technical, and physical safeguards.

7. Your Rights and Choices

You may have the following rights, subject to applicable law:

  • Request access to or correction of your personal information

  • Request deletion of personal data (excluding information we are legally required to retain)

  • Opt-out of marketing emails by using the "unsubscribe" link in any communication

  • Request information on how your data has been used or shared

To exercise any of these rights, please contact us using the details below.

8. Retention of Data

We retain personal information for as long as needed to fulfill the purposes described in this policy, including legal, transactional, and recordkeeping requirements.

9. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children's Privacy

Our services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may revise this policy periodically. Any updates will be posted on this page with the new effective date. We encourage you to review the policy regularly.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

AERES Real Estate
STG Group, LLC
2211 Cole Street, Birmingham, Michigan 48009
Email: aeres@aeresrealestate.com
Phone: (248)971-0306